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[Guide] How to Submit a Ticket

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Posted on 9/26/14 3:09:03 AM | Show thread starter's posts only

Dear players,

The following is a simple guide to teach you how to submit a ticket when you have any issues related to the game. Hopefully it will be useful for you.




>Login the Gametap the icon in the top-left corner.



>Click "System"at the middle Bottom



>choose “Contact us”



>Choose a “Qusetion Type”



>Fill in the Blanks



>Click “Submit” when finished. You have now successfully submitted a ticket/report.To view the status of your Ticket, proceed to the next step.





> Click "My Requests" to view all the tickets that are filed and to check their status.

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